A sudden increase in demand was caused by the subject program, and systems in place could not deal well with this (Mura). Increased paperwork and new delays combined to create aftereffects such as:
- Title paperwork was delayed so my new vehicle license expired right before Labor Day weekend. The dealer apologized and overnighted the paperwork, and promised to pay for any tickets that could result in driving on expired temporary plates. (Safe bet because I didn’t dare to drive it that weekend).
- The insurance process was also affected as a sudden increase in new policies delayed the billing process in my case. When I received the bill from my insurance company it was already two weeks overdue. So the insurance company is now threatening to cancel the policy. So do I call them and get put through additional bureaucracy?
At least I got a new truck…
Was anyone else affected on the plus or delta side from the cash for clunkers?
Sustaining Lean 